Get help safely

If you are in immediate danger, call emergency services first. Give your location, number of people, and any injuries.

What do you need?

Share your location and urgent needs with responders.

Look for verified shelters and open facilities.

Check hospitals and emergency treatment nearby.

Follow simple steps while waiting for help.

Call 100 or 1149 for fastest response. Keep this short if sending by phone.

Ward, landmark, road, or map pin.

Number of people, children, older adults, or injuries.

Your phone number and safest way to reach you.

Loading verified shelter and hospital records…

Only use a place after checking access and current local instructions. Never cross moving floodwater.

Move to higher ground.

Avoid downed wires and flooded buildings.

Do not walk or drive through moving water.

Follow police and local authority instructions.